Reviews

We recently sent out a quick five question survey to some of our customers. Here's what we asked:

*Continue down the page to read more reviews.

 

  1. How has RPM impacted your facility or operations?
  2. What does RPM do better than other Commercial / Industrial HVAC providers you've worked with?
  3. Why did you choose RPM initially - and what keeps you working with us?
  4. Would you recommend RPM to another facility or operations team? Why or why not?
  5. How did you first find RPM?

 

Joe / Dallas Distribution said...
  1. "Exceptional customer service from Jose and our tech. Both RPM POC's have consistently provided proactive communication allowing us to make informed, timely and fiscal sound decisions relating to HVAC services and maintenance."
  2. "Proactive communication with a "seek to teach" approach."
  3. "Referred by another Andrews facility - Jose and our tech are my "go-to guys". They represent RPM extremely well."
  4. "Yes. Jose and our assigned tech."
  5. "Referral / Word of Mouth"
Anonymous / Packaging Manufacturer said...
  1. "Fewer emergencies / repairs. The preventative maintenance plan has helped prevent emergency calls such as the fan motor going back."
  2. "Great communication from the sales manager and service techs."
  3. "We were looking for a new service provider. Great impression from the first service call."
  4. "Yes, overall great communication, service, and quotes."
  5. "Sales manager stopped by."
Anonymous / General Contractor said...
  1. "Reduced facility downtime, improved facility comfort or air quality, better equipment budget planning, fewer emergencies / repairs."
  2. "Communication."
  3. "We choose RPM because of the equipment needed and will continue to work with RPM because the communication and professionalism of the team was incredible. They made this project so smooth."
  4. "Absolutely."
  5. "Referral / Word of Mouth"
Stacy / McKinney said...
  1. "Reduced facility downtime, improved facility comfort or air quality, better equipment budget planning, fewer emergencies / repairs."
  2. "Timely responses every time! Reliable workmanship."
  3. "RPM responded to a request for bid. We keep calling because our rep Hunter answers our call right away (or calls us back quickly). We get good pricing and the work is done quickly. I also don't have to worry about the quality. RPM delivers."
  4. "Absolutely! The techs are knowledgable and willing to answer any questions we ask. Our rep is timely in his responses. The office staff is friendly and they put up with us!"
  5. "SubNET posting for a request for bids"


Commercial Cooling Maintenance in Mckinney, TX 75071-1814

“RPM has been a pleasure to work with. I handle the billing side from our company, and they are always quick and efficient when needing assistance with the invoices.

Feel free to pass over my information.”
- Cortnee M.

Commercial Cooling Installation in Dallas, TX 75210

“It is nice being able to easily communicate what you are looking for and having every expectation met with quality professional work and at the most competitive pricing around. From sales to technician RPM is genuinely concerned with filling our needs quickly and in a quality manner.”

- Steve H.

HVAC Maintenance in McKinney, TX 75407

“Wonderful service for maintenance of my specialized heating and cooling system. I also hear the owners are grade A people who wake up every morning with an innate passion for this industry.”

- Sheli G.

Commercial Cooling Maintenance in Dallas, TX 75243

“I manage commercial office & retail businesses where you should not be without the most reliable, honest & great HVAC company that I highly will recommend to anyone. Their staff and customer service are second to none and their efficiency & punctualities are the hallmarks of their service. Happy customer now 5yrs in and many more to come! #RPMmostreliable :)”

- Ruby R.

Commercial Cooling Repair in Dallas, TX 75254

“They came out same day, diagnose the problem address the issues and was out with minimal cost. Let me know what the issue was before they proceeded to fix the problem. We have one of the best companies around serving us.”

- Tony H.

Commercial Cooling Repair in Mckinney, TX 75069

“This is an exceptional business! From the person who answers the phone to the service person, everyone is friendly, efficient, reliable , and professional. And I got a detailed explanation (in layman’s terms) of the problem, the fix, and the estimate. Add to that, their prices are very reasonable. I highly recommend them.”

- Sharon R.

Installation in Plano, TX 75023

One of the most reputable and ethical HVAC companies in the state of Texas! Great people to work with!

-C.C.

Installation in Dallas, TX 75001

Great knowledgeable, dependable and honest people. Hard traits to find in this industry!

-Matthew H.

Installation in Fort Worth, TX 76006

Good honest people own this company! Fast and friendly!

-Cindy R

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